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Document Ops: Shipment DocumentExtraction & Validation

Convert shipment PDFs and scans into validated structured data with an exception queue—reducing manual entry and document-driven delays across your operations.

CORE PROMISE
IntakeExtractValidateException-handlePublish

Audit-ready, integration-ready

Best For:
3PLs
Freight Forwarders
Carriers
Last-Mile Delivery
Customs/Brokerage
Documentation Teams

Common pain points we solve

BOL, AWB, POD, invoices, delivery notes, customs forms—often arriving as PDFs, scans, photos, or email attachments. Your teams spend hours on manual work that creates downstream errors.

Reading inconsistent layouts across carriers/customers

Manually entering fields into TMS/ERP/CRM

Chasing missing or unclear details

Fixing downstream errors from wrong IDs or mismatched references

Document Types We Process

Start with 1-2 types and expand once accuracy is validated

Bill of Lading (BOL)

Ocean/ground shipment docs

Air Waybill (AWB)

Air freight documents

Proof of Delivery (POD)

Delivery confirmations

Commercial Invoice

Billing documents

Packing List

Item/package details

Customs Forms

Import/export documentation

Where this fits

Ideal starting scope for a pilot implementation

Teams Involved

  • Documentation
  • Operations desk
  • Customer service
  • Billing/claims (optional)

Channels

  • Email attachments
  • Upload portals
  • Shared drives
  • Scanners/mobile photos

Ideal Pilot Scope

  • 1–2 document types
  • 10–20 key fields per type
  • 1 validation ruleset

Inputs & Outputs

What goes in and what comes out

Inputs

  • PDF Scans / Digital PDFs

    Any shipment document format

  • Images from Mobile/Scanner

    JPG, PNG from cameras

  • Email Attachments + Threads

    Optional context from emails

  • Reference Sources

    Shipment master, customer list, lane rules

Outputs

  • Structured JSON/CSV Payloads

    Per document output

  • Validated Field Set

    With confidence scores

  • Exception Reasons + Reviewer Notes

    For human review cases

  • Audit Logs

    Who reviewed, what changed

  • System Updates / Tickets

    Stored structured records

What We Extract

Example fields per document type—start small and scale

Shipment Identifiers

  • Shipment ID / Load ID / Booking No.
  • AWB No. / BOL No. / Container No.
  • PO / Invoice references

Parties & Locations

  • Shipper / Consignee / Carrier
  • Origin / Destination addresses
  • Pickup / delivery location codes

Dates & Operations

  • Pickup date, delivery date, ETA/ATD/ATA
  • Weight, volume, package count
  • Service level / mode (air/sea/road)
  • Signature name (POD), delivery status

Validation Rules

This is where most "talk to PDF" tools fail. Your value is validation + exceptions—fewer downstream errors, less rework, and controlled uncertainty.

Required Fields

POD must have delivery date + consignee

Format Checks

AWB pattern, container number length, date format

Cross-field Consistency

Origin ≠ destination, weight > 0

Reference Checks

ID must match active load in shipment master

Duplicate Detection

Same doc uploaded twice flagged

Outcome

Fewer downstream errors
Less rework from bad data
Controlled uncertainty via exceptions

The Workflow

Step-by-step document processing pipeline

Step 1

Intake

Doc arrives via email, upload, or shared drive

Step 2

Understand

De-skew, de-noise, page split, quality check

Step 3

Extract

Capture key fields using IDP pipeline

Step 4

Validate

Required-field checks + formatting + consistency

Step 5

Route

Route low-confidence for human review

Step 6

Take Action

Structured output to TMS/ERP/helpdesk

Step 7

Track

Accuracy trends, exceptions, processing time

What ApexIQ Delivers

Doc Type Setup

Templates, field maps, extraction logic

Preprocessing Pipeline

Scan/photo robustness handling

Validation Rules Engine

Required fields + consistency checks

Exception Queue UI

Review, correct, approve, audit trail

Structured Outputs

JSON/CSV + system mapping

Routing Automation

Failed validation → correct team

Dashboards

Accuracy, exceptions, processing time

Monitoring

Drift detection, new layout alerts

Integrations & Data Sources

We integrate based on your stack

Email Intake

  • Outlook/M365
  • Gmail Workspace

Storage

  • SharePoint
  • Drive
  • S3-style repos

Ops Systems

  • TMS/WMS
  • ERP
  • CRM

Ticketing

  • Jira
  • ServiceNow
  • Freshdesk

Master Data

  • Shipment/booking DB
  • Reference validation

Accuracy & Safety Controls

Built-in safeguards and quality measures

Confidence Scoring

Per field + per document scoring

Auto-Publish Thresholds

Only above confidence threshold

Human Review Lane

Low-confidence cases routed for review

Validation-First

Prevents wrong data downstream

Full Audit Trail

Original, corrected, reviewer, timestamp

Fallback Handling

Request re-upload for unreadable scans

Realistic Positioning

Safe + Honest

80–85%

Straight-through processing for routine documents

Most routed through exceptions—no fake claims

Pilot Plan (2–4 Weeks)

A proven timeline to get you to production

W1Week 1

Discovery + Field Map

  • Pick 1–2 doc types (POD/BOL/AWB)
  • Define 10–20 fields + validation rules
  • Gather sample docs across carriers/formats
W2Week 2

Build Extraction + Validation

  • Configure preprocessing + extraction
  • Implement validation rules + exception queue
  • Produce structured output format (JSON/CSV)
W3Week 3

Shadow Run + Tuning

  • Run extraction parallel with current process
  • Measure field accuracy + exception reasons
  • Tune for top failure patterns
W4Week 4

Integrate + Harden

  • Push outputs into target system / ticketing
  • Add monitoring + runbooks
  • Expand fields or add 1 more doc type

Success Metrics

What we measure and what you can expect

80-85%Straight-Through Processing
95%+Field-Level Accuracy
70%Manual Entry Reduced
3xFaster Processing

Pilot KPI Targets

Field-level accuracy (top 10 critical fields)
Straight-through processing rate (80–85%)
Exception rate + top exception reasons
Processing time per document
Rework reduction (manual entry avoided)
SLA impact (doc turnaround time)

What We Need From You

Client checklist to kick off the pilot

1
150–300 sample docs per doc type (anonymized)
2
Field definitions + what "correct" means
3
Any existing templates/rules (if you have them)
4
Destination system mapping (what fields go where)
5
One reviewer from ops/docs team for exception queue
6
Optional: access to shipment master data for reference checks

Want to reduce WISMO calls and automate pickup scheduling?

Book a consultation or request an assessment—we'll scope the first 6–8 intents and integrations needed for a safe pilot.