1. Acceptance of Terms

Welcome to ApexIQ. These Terms and Conditions ("Terms") govern your use of our AI-driven SaaS solutions, including Talk to PDF, AI-powered HR tools, content creation tools, VyasaIq, Indic LLMs, and Post Call Analytics services. By accessing or using our services, you agree to be bound by these Terms.

2. Description of Services

ApexIQ provides AI-driven SaaS solutions designed to empower small to medium-sized businesses across various industries, including medical, law, and agriculture. Our services include:

• Talk to PDF: AI-powered document analysis and interaction
• AI-powered HR tools for workforce management
• Content creation tools for business communications
• VyasaIq: Advanced AI analytics platform
• Indic LLMs: Multilingual language models
• Post Call Analytics: Call recording and analysis services

3. Account Registration and Security

3.1 Account Creation

To use our services, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Security

• You are responsible for all activities under your account
• You must notify us immediately of any unauthorized access
• You must use strong passwords and enable two-factor authentication
• You must not share your account credentials with third parties

4. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:

1. Use our services for any illegal or unauthorized purpose
2. Upload or process content that violates intellectual property rights
3. Attempt to gain unauthorized access to our systems
4. Transmit viruses, malware, or other harmful code
5. Interfere with or disrupt our services or servers
6. Use our services to harass, abuse, or harm others
7. Reverse engineer, decompile, or disassemble our software
8. Use our services to compete with or replicate our offerings

5. Subscription and Payment Terms

5.1 Subscription Plans

Our services are provided on a subscription basis. Subscription fees are charged in advance and are non-refundable except as expressly stated in these Terms.

5.2 Payment Processing

• All fees are due and payable in advance
• Payments are processed through secure third-party processors
• Late payments may result in service suspension
• Price changes will be communicated 30 days in advance

5.3 Refund Policy

We offer a 30-day money-back guarantee for new subscribers. Refunds are processed within 7-10 business days of approval.

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content, features, and functionality of our services are owned by ApexIQ and are protected by copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain ownership of content you upload to our services. By uploading content, you grant us a limited license to process, analyze, and provide services related to that content.

6.3 AI-Generated Content

Content generated by our AI tools is provided to you for your use. However, we cannot guarantee the originality or uniqueness of AI-generated content.

7. Data Protection and Privacy

Your privacy is important to us. Our data collection, use, and protection practices are detailed in our Privacy Policy, which is incorporated into these Terms by reference.

8. Service Availability and Support

8.1 Service Uptime

We strive to maintain 99.9% uptime for our services. However, we do not guarantee uninterrupted service and may perform maintenance that temporarily affects availability.

8.2 Customer Support

We provide customer support through various channels. Response times vary by subscription plan and issue complexity.

9. Limitation of Liability

To the maximum extent permitted by law, ApexIQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

10. Indemnification

You agree to indemnify, defend, and hold harmless ApexIQ from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of third-party rights.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting our customer support. Termination will be effective at the end of your current billing period.

11.2 Termination by Us

We may terminate your account immediately for violation of these Terms or for any reason with 30 days' notice.

11.3 Effect of Termination

Upon termination, your access to services will cease, and we may delete your data after a reasonable retention period.

12. Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to participate in class action lawsuits.

13. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles. Any legal action must be brought in the courts of [Your Jurisdiction].

14. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or service notification. Your continued use of services constitutes acceptance of revised Terms.

15. Miscellaneous

• These Terms constitute the entire agreement between you and ApexIQ
• If any provision is invalid, the remaining provisions remain in effect
• Our failure to enforce any right does not waive that right
• You may not assign your rights under these Terms

16. Contact Information