Security & Compliance
Learn how ApexIQ protects data with ISO-certified processes, secure architecture practices, and transparent data handling.
OVERVIEW
Security at every layer
Data Encryption
AES-256 encryption at rest, TLS 1.3 in transit
Access Control
Role-based access with MFA enforcement
Audit Logging
Comprehensive logs for all system activities
Incident Response
24/7 monitoring with defined response procedures
How it works
Three simple steps to transform your call intelligence
CERTIFICATIONS
ISO certifications
Our processes and systems are certified to international standards.
ISO 27001:2022
Information Security Management System
Covers all aspects of our data handling, storage, and processing operations.
ISO 9001:2015
Quality Management System
Ensures consistent delivery quality and continuous improvement in our services.
How we handle your data
Data Encryption
All data encrypted at rest (AES-256) and in transit (TLS 1.3)
Access Controls
Role-based access with full audit logging
Data Portability
Export your data at any time in standard formats
Data Residency
Choose where your data is stored based on compliance needs
Data Retention
Configurable retention policies with secure deletion
Incident Response
24/7 monitoring with defined response procedures
Security questions?
Our security team is available to answer your questions and provide documentation for your compliance needs.
Contact Security TeamSecurity FAQ
How is my data stored?
Data is stored in encrypted form using AES-256 encryption. We use cloud providers (AWS/Azure/GCP) with SOC 2 certifications and can support on-premises deployments
Who has access to my data?
Access is strictly controlled through role-based permissions. Only authorized personnel with a business need can access customer data, and all access is logged.
How do you handle data retention?
Data retention policies are configurable based on your requirements. We support automatic deletion after specified periods and provide data export capabilities
Are you GDPR compliant?
Yes. We comply with GDPR and can sign Data Processing Agreements (DPAs). We support data subject rights including access, rectification, and deletion requests